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Frequently Asked Questions
What you should know about the HR Expert knowledgebase

What is it?

  1. HR Expert is an online knowledgebase accessible through a licensed subscription. It currently contains hundreds of articles that provide expert-written, expert-validated advice and instruction covering technical and functional topics pertaining to SAP Human Resources (HR)/Human Capital Management (HCM) considerations throughout your SAP system, as well as SAP solutions for everything from Organizational Management to Payroll to Personnel Administration.

  2. Licenses to access the online knowledgebase are available for teams of all sizes as well as individual users. Each eligible license holder can access the knowledgebase – using a registered username and personal password – anytime from any computer with internet access. Licenses can be easily customized to meet the needs of your team or organization. Our team-oriented pricing offers the greatest value to your organization. License plans and further information are available at www.SAPexperts.com, or by calling us at 1.781.751.8799.
  3. Who writes the articles?

  4. The articles are written by experienced SAP customers, the world’s top SAP consultants, and SAP’s own experts.

  5. Each submitted article is reviewed by an editorial board consisting of respected SAP HCM specialists. A meticulous and thorough editorial process is followed to ensure that the finished article meets the highest standards of accuracy and that it represents the accepted best practices in the industry. You can be sure that every published article contains the best available information on the topic covered.
  6. How do I use the knowledgebase?

  7. AS A 24/7 ON-BOARD CONSULTANT: You can gather information for various implementations on your own, whether it’s tips from Steve Bogner’s “7 Ways Payroll Implementations Go Wrong, and What You Can Do About It” or Raj Kishore Jogam’s “Prepare Your Team for a Successful ESS/MSS Implementation.”

  8. AS A STAFF TRAINING TOOL: Discover handy collections of material in one place to give to your staff, such as step-by-step instructions in Caprice Ware’s “Apply LSMW to Your Daily Operations” or reporting advice such as Heather Clubb’s “Build a Reporting Hierarchy for Your Org Structure Using Custom Objects.”

  9. AS AN ON-DEMAND KNOWLEDGEBASE: You can find quick advice to get the most out of your SAP HCM functionality, including Greg Newman’s “Quick Tip: Variants Simplify Your Users' Report and Program Selection,” Sanjiv Agarwal’s “Quick Tip: Route Daily Activity Reports to an Individual’s Inbox,” and Manuel Gallardo’s “Quick Tip: Two Tricks to Easily Find Configuration Tables and IMG Tasks.”

  10. AS A MEANS OF CONFIRMING THE VALIDITY OF PROGRAMS AND PROCEDURES CURRENTLY IN PLACE: You may be going through an upgrade or implementation and want to learn from another organization’s experience to validate your strategy by reading Dawn Burns and Kathy Howard’s “ESS A to Z: How One Company Planned, Deployed, Tested, and Trained for Its ESS Implementation” and Danielle Larocca Signorile’s “Build Your Organizational Structure to Support SAP’s Manager Self-Service.”

  11. AS AN AID TO COMMUNICATING WITH OTHER SAP DEPARTMENTS: Consult with your Financials team about determining financials-related upgrade requirements in Clay Molinari’s “New G/L Posting Program in SAP ERP 6.0 Requires Attention During Upgrades” or discover how to keep your company’s financial data up to date with Mohamed Khalid Yousif’s “Why Symbolic Accounts Are the Key to a Smooth Payroll Posting Process.”

  12. AS A WAY OF ENSURING COMPLIANCE AND KEEPING UP WITH THE CHANGING REGULATIONS ACROSS THE WORLD: Sarbanes-Oxley is at the forefront for most US companies, but any organization working on a global level must keep up with concerns all over the world. Ensure your organization’s HR meets compliance standards in Greg Robinette’s “Protect Sensitive Personal Information in SAP HR” and Danielle Larocca Signorile’s “Monitor Compliance with the New US DOL’s Fair Pay Overtime Initiative.”
  13. What else do I need to know?

  14. Only registered users can access the knowledgebase. All content is subject to international copyright laws and cannot be shared with those who are not authorized to access to HR Expert – including non-licensed colleagues within your own organization who are not registered users.

  15. Each registered user receives an alert email each month that notes the new articles have been added to the knowledgebase. It provides direct links to log in and access the new content.

  16. In addition to HR Expert, we also publish these other SAP-specific knowledgebases:
  17. BI Expert, for your entire SAP NetWeaver BI team, from ETL processes to data modeling to query building.

    CRM Expert, for your SAP Customer Relationship Management team, including sales, marketing, and customer service.

    ERP Expert, for larger teams working in the SAP ERP environment.

    Financials Expert, for your SAP ERP Financials team, from configurations to reporting.

    GRC Expert, for your SAP professionals responsible for governance, risk, and compliance policies and procedures.

    SCM Expert, for your SAP Supply Chain Management team, from logistics to procurement, to sales and distribution.

    SAP Professional Journal, for your SAP development and administration teams, from ABAP to Java development to database administration.

    Solution Manager Expert, for your administrative team, project managers, help desk staff, and others who need to master SAP Solution Manager.

    Each knowledgebase requires its own license and fees. Special arrangements can be made to provide additional access to some or all of these publications. Learn more by calling our account representatives directly at 1.781.751.8799. Or visit us online at www.sapexperts.com.

Have a question we haven’t covered above?

Call our account representatives directly at 1-781-751-8799. They can walk you through the various options available to you, help you tailor an access plan to the needs of your company, and answer any questions you might have.

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